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Privacy Policy

366bat Privacy Policy — Our firm commitment to protecting your information

Your trust in 366bat means everything to us. This Privacy Policy clearly explains how your personal information is collected, used, stored, and protected. We believe transparency is the foundation of genuine trust.

Last Updated: January 2026 Written in Bengali

Your Data, Your Rights

366bat never sells your personal information to third parties. Your data is used solely to improve our services and maintain platform security.

Security Pillars

How We Handle Your Your Privacy, Protected

The six core pillars of 366bat's Privacy Policy that keep your information secure.

SSL Encryption Protection

All data transmitted on the 366bat platform is protected by 256-bit SSL encryption. Your passwords, payment details, and personal data are stored with the highest level of security.

No Sale of Personal Data

We never sell your personal information or share it with third parties for advertising purposes. Your data is used solely to deliver 366bat's services.

Limited Access

Only authorized personnel can access your data. Every access is logged and regularly audited to prevent any unauthorized use.

Secure Data Storage

All user data is stored on encrypted servers. Regular backups and security audits are carried out to ensure data integrity.

Transparent Data Usage Policy

We are transparent about what data we collect and why. There are no hidden agendas — every piece of data collected is explained in this Privacy Policy.

Right to Erasure

You may request deletion of your data at any time. Where no legal obligation applies, we will complete this within the specified timeframe.

Table of Contents
1. What Information We Collect 2. Why We Collect Your Information 3. Who We Share Your Information With 4. Cookies & Tracking 5. Data Retention Period 6. Your Rights 7. Security Measures 8. Protection of Minors 9. Policy Changes 10. Contact FAQ
Full Details

366bat's Privacy Policy Full Details

By registering or using the 366bat platform, you are considered to have accepted this Privacy Policy. This policy covers all matters relating to your personal information.

1What Information We Collect

366bat collects the following types of information:

Personal Identification Information:

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Current address and postal code.
  • National ID (NID) or passport details (for KYC verification).

Financial Information:

  • Deposit and withdrawal history.
  • Details of the payment method used (bKash, Nagad, Rocket, etc.).
  • Date, time, and amount of each transaction.

Technical Information:

  • IP address, browser type, and operating system.
  • Device type, model, and unique identifiers.
  • Activity logs and session data on the platform.
  • Information collected through cookies and similar tracking technologies.

We only collect information that is strictly necessary. Collecting excessive or unnecessary personal data goes against our policy.

2Why We Collect Your Data and How We Use It

366bat uses your information for the following purposes:

Purpose Data Used Legal Basis
Account Creation & Management Name, email, mobile number Contractual Compliance
KYC Verification National ID, address, date of birth Legal Obligations
Payment Processing Financial information, payment methods Contractual Compliance
Fraud Prevention IP, device information, logs Legitimate Interest
Customer Support Contact information, history Contractual Compliance
Promotions & Bonus Offers Gaming history, preferences Consent (Opt-In)

366bat will never send you marketing messages without your consent. You can opt out of marketing communications at any time.

3Who Your Data Is Shared With

366bat never sells your personal information. However, limited data may be shared in the specific circumstances below:

  • Payment Processor: Necessary financial details are shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Regulatory Authority: Certain information may be required to be disclosed due to legal obligations or government orders.
  • Security Provider: Limited data is shared with specialist providers for fraud detection and prevention purposes.
  • Game Provider: Only the minimum data required to run Live Casino or slots games is provided.

Before sharing data with third parties, we verify their data protection practices. We do not work with any party that does not meet our standards.

4Cookies & Tracking Technologies

366bat uses cookies and similar technologies on its website to enhance your experience. We use the following types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and platform security. Without these, the platform cannot function properly.
  • Functional Cookies: To remember your preferences such as language selection, theme, and similar settings.
  • Analytics Cookies: Platform usage is analyzed to improve our services. This data is collected anonymously.

You can disable cookies at any time through your browser settings. Please note that doing so may limit some platform features.

Tip: A cookie consent notice is shown on your first visit to the platform, where you can set your preferences.

5Data Retention Periods

366bat does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active account data — retained until the account is closed.
  • Financial transaction records — 7 years from the date of the last transaction (legal requirement).
  • KYC documents — retained for up to 5 years after account closure.
  • Gaming history — up to 2 years after account closure.
  • Customer support communications — retained for up to 1 year after resolution.
  • Marketing consent records — up to 3 years after opt-out.

Once the retention period ends, data is securely deleted or anonymized.

6Your Rights

As a 366bat member, you have the following rights:

Right of Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Deletion
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing
You may request that the use of your data be restricted to specific purposes.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Opt Out of Marketing
You may opt out of marketing communications at any time.

To exercise any of the above rights, please contact our support team. We aim to respond to your request within 30 days.

7Security Measures

366bat employs industry-leading security measures to protect your data. Our security infrastructure operates across the following layers:

  • 256-bit TLS/SSL encryption — active on all data transfers.
  • AES-256 encryption — for stored sensitive data.
  • Two-factor authentication (2FA) — an extra layer of account security.
  • Regular penetration testing and security audits.
  • 24/7 automated threat detection system.
  • Physical security measures at data centers.

In the event of a security breach, affected members will be notified within 72 hours and the necessary steps will be taken.

8Minor Protection

366bat is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration.
  • Age is verified through the KYC process.
  • If an underage user is identified, the account is immediately suspended and any collected data is deleted.
  • If parents or guardians believe their child is using the platform, they are requested to contact our support team immediately.

9Privacy Policy Updates

366bat reserves the right to update this Privacy Policy as needed. For significant changes:

  • Advance notice will be sent to your registered email address.
  • A clear notice will be posted on the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Previous versions of the policy are retained and can be provided upon request.

10Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

Email: [email protected]
Response Time: Within 24–48 business hours
Language: Support available in Bengali and English

Our Data Protection Officer will review your request and work to resolve it as quickly as possible.

FAQ

General Inquiries

Here are the most frequently asked questions from members about our Privacy Policy.

No, 366bat never sells your personal data. Information is only shared with third parties to deliver services — such as payment processing or fraud prevention — and only the minimum necessary data is shared.

366bat uses 256-bit SSL encryption, AES-256 data encryption, and two-factor authentication. Regular security audits and 24/7 threat monitoring ensure your data stays fully protected.

Yes, you may request deletion of your data unless we are required to retain it by law. Note that financial transaction records must be kept for a legally specified period. Please contact our support team to submit a request.

For significant changes, advance notice will be sent to your registered email address and a notification will be posted on the platform. You can also check the "Last Updated" date on this page.

Yes, 366bat uses essential, functional, and analytics cookies. You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Retention periods vary by data type. Active account data is kept until account closure, financial records for 7 years, and KYC documents for 5 years after account closure. Once the applicable period expires, data is securely deleted.
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