366bat Terms and Conditions — Complete Information on Your Rights and Responsibilities

1General Terms

366bat is an online gaming platform providing entertainment gaming services to players in Bangladesh and beyond. These Terms and Conditions form a legally binding agreement between 366bat and its members. By registering on 366bat or using the platform, you are deemed to have accepted these Terms and Conditions.

366bat reserves the right to update these Terms and Conditions at any time. Members will be informed via email or a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the revised Terms and Conditions.

2Membership & Registration

To register on 366bat, you must meet the following requirements:

• You must be at least 18 years of age.
• A valid mobile number and email address are required.
• Each person may open one account only. Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• All information provided at registration must be accurate and kept up to date.
• Accounts must not be shared with or used by any third party.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

366bat reserves the right to accept or refuse any registration. Accounts created using false information will be suspended and balances forfeited.

3Account Verification (KYC)

KYC (Know Your Customer) verification is mandatory for withdrawals and high-value transactions on 366bat. You may be required to submit the following documents:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of the payment method used.

Withdrawals may be temporarily held until KYC verification is complete. 366bat stores all information you provide with the strictest confidentiality.

4Deposit Policy

• The minimum deposit amount is BDT 500.
• Deposits must be made through a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• All major local mobile banking methods are accepted, including bKash, Nagad, and Rocket.
• Deposits are typically credited to your account within 1–5 minutes. If there is a delay, please contact support.
• There are no hidden charges on deposits.
• 366bat reserves the right to investigate any suspicious deposit.

5Withdrawal Rules

• The minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 5–30 minutes. Additional time may be required if KYC verification is pending or further security checks are needed.
• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering must be completed before any bonus funds can be withdrawn.
• A daily withdrawal limit applies — full details are available on the deposit page.
• If money laundering or fraud is suspected, a withdrawal may be temporarily held pending investigation.

6Bonus & Promotion Terms

366bat offers a variety of bonus types. The following general terms apply to all bonuses:

• Each bonus must meet a specified turnover or wagering requirement before withdrawal, as stated in the bonus offer.
• Any bonus not used before its expiry date will be forfeited.
• Each member may use the same bonus once only.
• Not all games may be available for play with bonus funds — certain bonuses apply to specific games only.
• Any attempt to abuse bonuses or exploit them through strategic play will result in account suspension.
• 366bat reserves the right to modify or cancel any bonus offer at any time.

The welcome bonus is available to new members making their first deposit only. One welcome bonus per household applies.

7Gaming Rules

All games on 366bat are fair and powered by Random Number Generator (RNG) technology. Live Casino games are conducted by trained live dealers in real time.

• Game outcomes are entirely random and not predetermined.
• If your internet connection drops during a game, the result will be saved on our servers.
• If a game is left incomplete due to a technical issue, 366bat will investigate and make a final decision.
• Full rules for each game are available within the game itself.
• Using bots or automated software to play games is strictly prohibited.

8Prohibited Activities

The following activities are strictly prohibited on 366bat:

• Fraud, deception, or obtaining benefits through false information.
• Use of bots, macros, or any other automated software.
• Operating multiple accounts or allowing a third party to use your account.
• Money laundering or any unlawful financial activity.
• Attempting to bypass the platform's security systems.
• Abusive or harassing behaviour toward other members.
• Attempting to exploit the bonus system for abnormal gains.

9Privacy and Data Protection

366bat handles your personal information with the strictest confidentiality. We never sell or share your data with third parties. You are welcome to read our full Privacy Policy.

• Your transaction and gaming data are stored securely.
• Information may only be shared when required by law or directed by a regulatory authority.
• You may contact support to update or delete your information.

For more details, visit our Privacy Policy Read the page.

10Responsible Gaming

366bat believes gaming should be a source of entertainment, not addiction. We care about the mental and financial wellbeing of our members, which is why responsible gaming is an essential part of our Terms and Conditions.

• Members can set their own daily, weekly, or monthly deposit limits.
• You may take a cooling-off period of anywhere between 24 hours and 6 months if needed.
• You can temporarily close your account for a set period through self-exclusion.
• If signs of gaming addiction are present, our support team will refer you to professional assistance.
• Parents and guardians are advised to enable parental controls to prevent minors from accessing the platform.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

11Account Suspension and Closure

366bat reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of the terms and conditions.
• Failure to complete KYC verification or provision of false information.
• Evidence of operating multiple accounts.
• Where fraud or illegal activity is suspected.
• If the account has been inactive for an extended period (more than 12 months).
• Upon the member's own request.

To reclaim any valid balance upon account closure, please contact our support team. Balances may be forfeited in cases of rule violations.

12Dispute Resolution

For any disputes or complaints, please contact our support team first. We aim to provide an initial response within 48 hours.

• We aim to resolve all complaints within 7 business days of submission.
• Complex cases may require additional investigation time — members will be kept informed throughout.
• 366bat's decisions are final and binding.
• In disputes over technical game outcomes, server logs are considered the final and definitive record.

The laws of the country in which 366bat is registered shall apply to all legal matters.